Factors influencing Broadband Uptake in New Zealand
References
Altmann J and Chu K (2001) How to charge for network services - flat rate or usage-based? Computer Networks 36(5-6): 519-531.
Anonymous (2001) Selecting an ISP (Whitepaper) Available http://www.netpipe.com/supp-isp.html.
Brislen P (2001) Increasing the S in ISP, Computer World New Zealand. Available http://idg.net.nz/webhome.nsf/UNID/21BCD643472FCBE5CC256AAE007A6CB2?
OpenDocument&Highlight=2,ISP,
accessed 27 Aug 2001.
Chung W (2002) ‘An Exploratory Study of the Provision of Residential Internet Service in New Zealand: User and ISP Perspectives', unpublished MCom Thesis, University of Auckland.
CNET (2000) Access
affects your experience - just ask anyone stuck in the cheap seats at a Rolling
Stones concert. Available http://www.cnet.com/internet/0-3762-7-2518426.html?tag=st.int.3762-7-2643119.
more.3762-7-2518426,
accessed 21 Aug 2000.
CNET (2001a) CNET
recommends. Available http://www.cnet.com/internet/0-3762-8-4951560-2.html?
tag=st.is.3762-8-4951560-1.arrow.3762-8-4951560-2.
CNET (2001b) CNET
review. Available http://www.cnet.com/internet/0-3762-8-4951560-4.html?
tag=st.is.3762-8-4951560-3.arrow.3762-8-4951560-4.
CNET (2001c) ISP
Buyer's Guide. Available http://www.cnet.com/internet/0-3762-7-2518431.html?
tag=st.is.3762-7-2518430.arrow.3762-7-2518431.
Colgate M (1999) Customer Satisfaction and Loyalty, Auckland University Business Review 1(1): 36-48.
Conhaim WW (2001) The global digital divide, Information Today 18(7): 1,56-+.
Consumers' Institute of New Zealand (2001) Choosing an ISP. Available http://www.consumer.org.nz/topic.asp?category=Computers%20%26%20
Phones&subcategory=Internet&docid=399&topic=Internet%20providers&title=
Choosing%20an%20ISP&contenttype=summary,
accessed 20 Oct 2001.
Dillman DA (2000) Mail and Internet Surveys The Tailored Design Method. New York: John Wiley & Sons Inc.
Erlanger L (2001, 9 Sep 1997) Choosing Your ISP. PC Magazine.
Etesting Labs (2001) Internet BenchMark. Available http://www.etestinglabs.com/main/inetbmk/inetbmk.asp.
Foster E (2001) Hookups add hang-ups. Infoworld 23: 66.
Ghosh A (1997) Private Internet Service Providers in India. Available http://www.india50.com/isp.html.
Greenspan R (2003) Swedes Top Tech List, Internet.com, CyberAtlas, The Big Picture: Geographics,
Available http://cyberatlas.internet.com/big_picture/geographics/
article/0,,5911_2227651,00.html,
accessed 30 Jul 2003.
Griffin P (2003) Telecom
offers farmers speedy net deal, http://www.nzherald.co.nz/business/businessstorydisplay.cfm?
storyID=3519316&thesection=business&thesubsection=technology&
thesecondsubsection=information,
accessed 22 Aug 2003.
Hallowell R (1996) The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study, International Journal of Service Industry Management 7(4): 27-42.
Internet.com (2000) Added Services Are key to DSL Success. Available http://www.isp-planet.com/technology/dsl-added_services.html, accessed 19 Oct 2001.
KCCS (1997) Internet Service Provider? Available http://www.beeford.co.nz/ispbusiness.html.
NetGuideWeb (2001) ISP taking advantage of free Net fallout.
Next Magazine (2001) Hong Kong broadband Internet penetration ranks second in Asia, Next Magazine (Hong Kong): 150.
PC Magazine (1997c) More Speed In the Pipeline. Available http://www.zdnet.com/pcmag/features/isp/_intro.htm, accessed 9 Sep 1997.
PC Magazine (2001 Aug) ISPs, PC Magazine 20: 124-125.
Philips T (2001 Aug) Get online to a flying start, Director 55: 70-71.
Puetz J (2001) Satellite growth hormone, Satellite Broadband 2(5): 40-45.
Rao SS (2000a) Internet service providers: an Indian scenario, Online Information Review 24(4): 322-329.
Rao SS (2000b) Internet service providers in India, Work Study 49(5): 178-186.
Sekaran U (2002). Research Methods for Business A Skill-Buildings Approaches 3rd edn, New York, John Wiley & Sons.
The Internet Society of New Zealand (1999) The Internet Code of Practice. Available http://www.isocnz.org.nz/icop/icop99the-code.html.
The New Zealand Herald
(2001c) Far North pushing broadband access. Available http://www.nzherald.co.nz/storydisplay.cfm?storyID=222944&thesection=
technology&thesubsection=general.
The New Zealand Herald
(2001d) Fat pipe short on users. Available http://www.nzherald.co.nz/storydisplay.cfm?storyID=223992&thesection=
technology&thesubsection=general.
Wired Kiwis Web (1998) The New Zealand Internet Service Provider Directory. Available http://www.wiredkiwis.co.nz/isps/.
www.consult (2001) Australian ISP Probe Report. Available http://www.consult.co.nz/reports/probe.html, accessed 20 Oct 2001.
ZDNet India (2001) Brand Image essential for ISP success: IDC study. Available http://www.zdnetindia.com/biztech/resources/marketing/strories/31992.html, accessed 18 Jul 2001.

eContent Home




